Services Product Development: Five Things You Need to Know

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Category: Product Development

Format: Town Hall

Services are often overlooked and misunderstood in the product world. This interactive, town hall style session will cover five key elements of Services Product Development. If you would like to monetize services that today you are giving away for free, are looking for ways to add revenue and margin to your product/solution, or simply interested in learning more about how to productize services, then this session is for you.

Session Leader: Buck Avey
Buck Avey is a Services Product Planning and Strategy Manager for Dell. He has over a decade of Global Services experience and has held roles in Services Delivery and Product Development. Over the past four years as a member of Dell’s Services Product Group, he has developed services for Technical Support, Software-as-a-Service (SaaS) and Cloud Infrastructure Solutions.